Last updated: 8 August 2025
Please read these terms and conditions carefully before using Our Service.
Terms of Use
ARBITRATION NOTICE. If you are a resident of the United States, except for certain kinds of disputes described in Section 15, you agree that disputes arising under this Agreement will be resolved by binding, individual arbitration, and BY ACCEPTING THIS AGREEMENT, YOU AND ENDOR ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.
In this Agreement, we refer to ourselves as “Endor” or “us” or “we”; we refer to you as “you” or “Member”, each individually as a “Party” and collectively as the “Parties.”
This Agreement also applies if you are a Founding Member.
Member eligibility
By using the Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this Agreement to use the Services.
Services description
Endor provides a wellness membership, where the Member gets access to personalized wellness content based on biometric data which is collected by the wearable device Polar 360. The Endor App processes this data to deliver real time tracking, insights, guided wellness activities, as well as long term plans tailored to each Member’s wellness goals.
The Services include:
Polar 360 Device: A wristband that collects biometric data such as heart rate, sleep quality, and activity metrics.
Endor Global App: An application for iOS that syncs with the Polar 360 Device to provide personalized recommendations, track progress, and offer wellness content.
Website: The website where users can learn about the Services and access support.
You are given access to the Services by purchasing and paying for a membership (the “Membership”).
The Services are not considered medical advice or services and are not intended to diagnose, treat, or prevent any medical condition. Always consult a healthcare professional for medical advice, and prior to starting any wellness related exercise or plan. Please see below for more information and precautions.
Member responsibilities
Account Security
You are responsible for maintaining the confidentiality of your Endor App account credentials. You acknowledge that your account and credentials are personal to you and further agree not to provide any other person with access to the Services or portions of the Services using your username, password, or other security information.
Notify us immediately of any unauthorized access or use or other breach of security at post@endor.global.
In the event we suspect a security breach, Endor reserves the right to disable any username, password, or other identifier at any time, whether chosen by you or provided by Endor.
Proper Use
You agree to provide true, accurate and complete information and to keep your Endor account information current and updated.
You agree to use the Services in compliance with this Agreement and with all applicable laws relating to your use of the Services. The Services are provided to you for personal use only and may not be used in connection with any commercial activities, except with prior written approval from Endor. You are responsible for the activities that occur under your account.
You will not:
· Reverse-engineer, modify, or tamper with the Polar 360 Device or the Endor App.
· Use the Services in a way which harms the operation of the Services or the Polar 360 Device, like introducing malware or hacking the security of the Services.
· Collect email addresses or usernames to send unsolicited emails.
· Use the Services for unlawful purposes, to harm others, or otherwise in a way which is inappropriate or offensive to others.
· Share your account with others or allow unauthorized access to it.
Device Care and use of the Endor App
The sensor is splash- and sweat-resistant, but not waterproof. Avoid showering or submersion.
Follow care instructions provided with the Polar 360 Device to avoid damage. We are not liable for damage due to misuse.
You are responsible for ensuring that you are able to use the Endor App. Use of the Services is dependent upon a compatible iOS mobile device and internet access. A supported Polar 360 Device is also required. Endor does not have responsibility for loss of data or other damage, or loss suffered in connection with your use of the Services, including any failure to provide adequate security.
All content provided in relation to the Services, including but not limited to the Endor App and the Website, hereunder the graphics, images, videos, audios, user and visual interfaces, electronic art, music, code, and data (the “Content”), and underlying technology, as well as the Polar 360 Device, are owned by or licensed to Endor. The Content includes proprietary and third-party advanced technologies, such as artificial intelligence, machine learning systems and similar technology including third party large language models (“AI”).
Subject to this Agreement and your active Membership, you are granted a limited, non-exclusive, non-transferable and non-sublicensable license to (i) use the Services and Content and (ii) use the software embedded in the Polar 360 device, in each case for personal, non-commercial purposes.
You may not copy, modify, transfer, assign, publicly perform, make a derivative version of or distribute any part of the Content without Endor’s prior written consent.
The Content may be owned by Endor or have been provided through an agreement Endor has with our partners, sponsors, experts, affiliates or suppliers.
You shall not use, copy, display, or store the Content for any purpose other than as expressly permitted in this Agreement or with our prior written permission.
The Content is protected by intellectual property rights, including, for example, patent, trademark and copyright. Use of the Content in violation of this Agreement may infringe such intellectual property rights and other laws. If you breach any part of this Agreement, your permission to access and use the Content and Services automatically terminates and you must immediately destroy any copies you have made of the Content.
Endor Members, including the Founding Members, may provide feedback, suggestions, comments or other input regarding the Endor App (“Feedback”). Such Feedback shall be deemed non-confidential and may be freely used, modified and incorporated by Endor into its Services, with all rights assigned to Endor, without any attribution, or compensation to any party.
The Membership
You activate your Membership by (i) logging in with the code and pairing the Polar 360 Device with the Endor App, or (ii) 14 days after delivery of the Polar 360 Device, whichever occurs earliest.
If you are a Founding Member, your Membership was activated when you first created your account with Endor.
You are obliged to maintain an active Membership to use and continue the use of the Services. Without an active Membership, the Agreement, including your right to use the Services, shall terminate.
Your Membership term can be annual or continuous (the “Term”), as described in the course of purchasing the Services.
Payment and fees
The Membership fee is charged to your chosen payment card when you purchase your Membership.
You agree to pay all applicable fees for the Membership including any user fees, charges, or shipping costs that you agree to purchase as part of the Membership during the checkout process. You agree to pay all fees including customs fees and all applicable taxes incurred prior to termination or cancellation of the Agreement. The specific payment terms of your Membership are provided to you as part of your initial checkout process, and are incorporated into this Agreement.
By providing an acceptable payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us or our third-party payment processor to charge your payment method for the total amount of your purchase, including any applicable taxes and other charges. If the payment method cannot be verified or is otherwise not acceptable, your Membership may be suspended or cancelled.
The processing of payments by a third-party payment processor will be subject to the terms, conditions and privacy policies of that third party in addition to this Agreement. We are not responsible for any errors by the third-party payment processor.
Endor may adjust the Membership fees or any features or other parts of the Services at any time. You agree that Endor may change the Membership fees. Endor will provide at least 30 days prior notice to any such change, via the email address you have linked to your account. Continued use of the Endor App indicates your acceptance of any changes to the fees as communicated with you.
Endor may from time to time provide a discount or other considerations to some or all of our members. The decision to provide such discount or consideration, in addition to the amount and form of such discount or consideration is at the sole discretion of Endor.
Renewal of Membership
Unless indicated by Endor, your provided payment method will be charged prior to, or at the beginning of, each Term for the Membership renewal fee plus any applicable taxes and other charges. The Membership renewal fee may change.
Founding Memberships are annual subscriptions that automatically renew as annual Membership Terms, with a 20 % discount off the standard yearly Membership price unless cancelled.
Cancelling your Membership
· The notice should be sent by email to post@endor.global
· You must return the item within 14 days from notification
· You must cover the direct costs of returning the item
· Endor shall reimburse all payments received from the buyer within 14 days of being notified
For international shipments, the standard delivery time is typically 7-14 business days after order confirmation, but may vary depending on destination country and customs procedures.
The buyer is solely responsible for all customs duties, taxes, and fees levied by the destination country. These charges are not included in the purchase price or shipping costs, and Endor takes no responsibility for these additional costs. Such charges must be paid by the customer directly to the appropriate authorities or to the delivery company upon delivery. The calculation of duties depends on the assessable value of the shipment and varies by country.
To the maximum extent permitted by applicable law, the Endor App, Services and Content are provided on an “as is” and “as available” basis without any express or implied warranties or conditions of any kind. Endor and its subsidiaries, affiliates, officers, directors, agents and partners shall not be subject to liability for accuracy, or completeness of any information conveyed to Members of the Services or for errors, mistakes or omissions therein or for any delays or interruptions of the data or information stream from whatever cause. Further, we make no warranty that the Services or Content will be available error free or that the Services or the Content are free of computer viruses or destructive features. If your use of the Services or the Content results in the need for servicing or replacing equipment or data, we shall not be responsible for those costs. You agree that you use the Services and the Content at your own risk.
Guarantee
The Services are intended solely for personal wellness tracking and not for making any medical decisions and is not considered medical advice.
Endor provides the Services for you to manage and improve your wellness-related information. All Content, including AI based Content, available through the Services is for informational or educational purposes only, and are not intended to diagnose, treat, cure or prevent any disease or medical condition, and cannot replace the services of physicians or medical professionals. The Services shall not be used for diagnosing or treating any health-related problem.
The receipt of Services or any communication with Endor or Endor representatives, including any 1:1 session with an Endor expert, does not create a doctor-patient relationship between you and Endor.
If you have any health-related questions or believe you may be experiencing a medical emergency, please contact your healthcare provider immediately.
Prior to initiating or modifying any exercise, wellness activities, sleep schedule or diet, you should always consult a qualified and licensed medical professional. Exercise and athletic activities, including the Content you are given access to as part of the Services, can involve inherent and significant risks of bodily injury or death, or property damage. By initiating any activity as part of using the Services, you assume all such risks.
You agree that Endor is not a healthcare provider, instructor or personal trainer, and that the Content and Services, including the AI based Content that may appear to be personalised, may not be appropriate for you.
Endor is not responsible for any health problems that may result from information you learn about through the Content or the Services. If you make any change to your exercise, wellness activities, sleep schedule or diet based on the Services, you agree that you do so fully at your own risk.
Don’t use the Polar 360 Device with a pacemaker or other implanted device without medical approval from a qualified and licensed medical professional.
If you experience redness or skin irritation while wearing the Polar 360 Device, remove it immediately. If symptoms persist longer than 2-3 days of not using the Polar 360 Device, please contact a medical professional.
The Polar 360 Device should not be placed in the mouth at any time. Children should not be left unattended with the Polar 360 Device as it may pose a choking hazard.
Please note that the Services are subject to various limitations (e.g. poor signal quality or missing signal) and are not guaranteed to be error-free or accurate.
The Endor App includes an AI feature that needs to be used with caution. AI may contain misleading information or errors, and may not be reliable. You agree to use independent judgement before relying on or otherwise using the recommendations from AI.
If you are a resident in a country outside of the United States, the following shall apply:
Endor shall in no event be liable for damages, resulting from the use of the Content, the Services or the Polar 360 Device, or the inability to use these. This includes, without limitation, incidental or consequential damages, lost profits or damages from lost data or business interruption.
If the consumer laws in your jurisdiction does not allow this limitation of liability, this clause may not apply in whole or in part. In such case, our liability shall not be limited as prohibited by law, and shall be limited to the greatest extent permitted by law.
In such case, Endor do not accept responsibility for any loss or damage that was not caused by our breach of this Agreement or that was not, at the time you agreed to this Agreement, a reasonably foreseeable consequence of us breaching this Agreement. We do not limit liability for death or personal injury caused by our negligence or the negligence of our employees, and for fraud or fraudulent misrepresentation.
If you are a resident of the United States, the following provisions shall apply:
IN NO EVENT SHALL ENDOR BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE Polar 360 DEVICE, THE SERVICES AND/OR THE CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, IN EXCESS OF ONE HUNDRED DOLLARS, EVEN IF ENDOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL ENDOR BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM A PROHIBITED USE OF THE POLAR 360 DEVICE OR SERVICES.
To the extent permitted by the law applicable in your jurisdiction, you agree to hold Endor and our subsidiaries, affiliates, officers, agents, employees and partners harmless from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement, your use or misuse of the Content or the Services, or your violation of law in relation to the Services. You agree to cooperate with any reasonable requests assisting our defence of such matter.
Endor may update this Agreement or our Privacy Policy at our discretion to reflect changes in the Content, our Services, applicable laws, or other factors. We will notify you of material changes - such as those affecting your rights, obligations, or the core functionality of the Services - at least 30 days before they take effect, via email, in-app notifications, or by posting on our Website at www.endor.global.
By continuing to use the Services after the changes become effective, you agree to be bound by the updated terms and conditions. If you do not agree with the changes, you may stop using the Services or, for Memberships, cancel your Membership as outlined above, before the changes take effect.
We may modify the Services, including features, pricing, or availability, at our discretion, without notice, refund or reimbursement to:
· to make technical adjustments and improvements, for example to address a security threat; and · to update and improve the Services.
The Endor App may automatically download and install updates or upgrades to improve performance, security, or functionality. Endor is not liable to you or any third party for any modification, suspension, or discontinuation of the Services, except as required by applicable law.
If you are a resident of a country outside of the United States, the following provisions shall apply:
This Agreement shall be governed by the laws of Norway and will specifically not be governed by the United Nations Conventions on Contracts for the International Sale of Goods.
Generally. Except as described in the Exceptions and Opt-out provisions below, you and Endor agree that every dispute arising in connection with this Agreement, the Services, or communications from us will be resolved through binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury, is less formal than a court proceeding, may allow for more limited discovery than in court, and is subject to very limited review by courts. This agreement to arbitrate disputes includes all claims whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of this Agreement. Any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement will be resolved by the arbitrator.
Opt-Out. If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section 17 within 30 days after the date that you agree to this Agreement by sending a letter to Endor Global AS, Attention: Legal Department – Arbitration Opt-Out, Fru Kroghs Brygge 2, 0252 Oslo, Norway, that specifies: your full legal name, the email address associated with your account on the Services, and a statement that you wish to opt out of arbitration (“Opt-Out Notice”). Once Endor receives your Opt-Out Notice, this Section 17 will be void and any action arising out of this Agreement will be resolved as set forth in Section 16.1 (Governing Law). The remaining provisions of this Agreement will not be affected by your Opt-Out Notice.
Arbitrator. This arbitration agreement, and any arbitration between us, is subject the Federal Arbitration Act and will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (collectively, “AAA Rules”) as modified by these Terms. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at +1-800-778-7879, or by contacting Endor.
Commencing Arbitration. Before initiating arbitration, a party must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail (“Notice of Arbitration”). Endor’s address for Notice is: Endor Global AS, Fru Kroghs Brygge 2, 0252 Oslo, Norway. The Notice of Arbitration must: (a) identify the name or account number of the party making the claim; (b) describe the nature and basis of the claim or dispute; and (c) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice of Arbitration is received, you or Endor may commence an arbitration proceeding. If you commence arbitration in accordance with this Agreement, Endor will reimburse you for your payment of the filing fee, unless your claim is for more than US$10,000 or if the Company has received 25 or more similar demands for arbitration, in which case the payment of any fees will be decided by the AAA Rules. If the arbitrator finds that either the substance of the claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules and the other party may seek reimbursement for any fees paid to AAA.
Arbitration Proceedings. Any arbitration hearing will take place in the county and state of your residence unless we agree otherwise or, if the claim is for US$10,000 or less (and does not seek injunctive relief), you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a telephonic or video hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your [residence/billing address]. During the arbitration, the amount of any settlement offer made by you or Endor must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based.
Arbitration Relief. Except as provided in No Class Actions clause, the arbitrator can award any relief that would be available if the claims had been brought in a court of competent jurisdiction. If the arbitrator awards you an amount higher than the last written settlement amount offered by Endor before an arbitrator was selected, Endor will pay to you the higher of: (a) the amount awarded by the arbitrator and (b) US$10,000. The arbitrator’s award shall be final and binding on all parties , except (1) for judicial review expressly permitted by law or (2) if the arbitrator's award includes an award of injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction that shall not be bound by the arbitrator's application or conclusions of law. Judgment on the award may be entered in any court having jurisdiction.
Enforceability. If the No Class Actions clause or the entirety of this Section 17 is found to be unenforceable, or if Endor receives an Opt-Out Notice from you, then the entirety of this Section 17 will be null and void and, in that case, the exclusive jurisdiction and venue described in the Section regarding Governing Law, will govern any action arising out of or related to this Agreement.
MISCELLANEOUS
Notice to California Residents. If you are a California resident, then under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Services.
Notice Regarding Apple. This clause (Notice Regarding Apple) only applies to the extent you are using our mobile application on an iOS device. You acknowledge that this Agreement is between you and Endor only, not with Apple Inc. (“Apple”), and Apple is not responsible for the Service or the content of it. Apple has no obligation to furnish any maintenance and support services with respect to the Service. If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund any applicable purchase price for the mobile application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Services, including: (1) product liability claims; (2) any claim that the Service fails to conform to any applicable legal or regulatory requirement; or (3) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Service and/or your possession and use of the Service infringe a third party’s intellectual property rights. You agree to comply with any applicable third-party terms when using the Service. Apple and Apple’s subsidiaries are third-party beneficiaries of these terms, and upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary of these terms. You hereby represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
Contact Us
If you have any questions about these Terms of Use, You can contact us:
By email: post@endor.global
By visiting this page on our website: https://endor.global/